Event Marketing Blog

SIMPLE data protection-compliant data collection at the trade fair

Written by Dr. Ralf Schadowski | Friday, 8. November 2024

How companies can act in compliance with data protection regulations at trade fairs and use the data collected effectively.

In today's business world, trade fairs and exhibitions play a central role in the marketing mix of companies. They provide an excellent platform to meet potential customers, build business relationships and showcase new products. An important component of these activities is the collection of data. But how can you ensure that this data collection complies with data protection regulations? And what best practices are there for using the data profitably?

 

The importance of consent management

In today's business world, trade fairs and exhibitions play a central role in the marketing mix of companies. They provide an excellent platform to meet potential customers, build business relationships and showcase new products. An important component of these activities is the collection of data. But how can you ensure that this data collection complies with data protection regulations? And what best practices are there for using the data profitably?

 

Legal basis

The GDPR forms the legal framework for data protection in the European Union and stipulates that personal data may only be collected and processed if there is a lawful basis for doing so. One of the central bases is the consent of the data subject. This consent must be voluntary, specific, informed and unambiguous.

 

Obtaining consent at the trade fair stand

The following steps should be observed in order to obtain consent in compliance with data protection regulations:

  • Clear and comprehensible information: visitors must be informed clearly and comprehensibly about what data is being collected, for what purpose and for how long it will be stored.
  • Active consent: Consent must be given through an active action by the data subject, e.g. by ticking a box or signing a form.
  • Documentation: The consent given must be documented in order to be able to prove that consent has been properly obtained in the event of a review by data protection authorities.
  • Right of withdrawal: The data subjects must be informed that they can withdraw their consent at any time and how they can do so.

Practical implementation at the trade fair stand

Implementing these principles on an exhibition stand requires good preparation and suitable tools. Here are some tips for practical implementation:

  • Training of stand personnel: stand personnel should be informed about data protection requirements and trained to obtain consent correctly.
  • Use of digital tools: Digital tools for data collection, such as tablets or special apps, can facilitate the process of collecting and documenting consent. These tools should ensure that the data is encrypted and stored securely.
  • Transparent communication: The information on data collection should be clearly visible and easily accessible, e.g. through flyers, posters or digital screens at the stand.
  • Follow-up actions: After the trade fair, the collected data should be used specifically for follow-up campaigns, for example through personalized emails or phone calls. The data subject's right of withdrawal must always be taken into account.

Effective use of the collected data

Once the data has been collected in compliance with data protection regulations, the question arises as to how it can be used effectively to generate business opportunities.

Segmentation and analysis

The first step is to segment the collected data. Specific target groups can be identified and targeted through analysis and segmentation. This increases the relevance of marketing measures and the likelihood of closing deals.

Personalization of marketing measures

Personalized marketing measures are significantly more effective than general approaches. The collected data can be used to create personalized emails, offers and content that are tailored to the interests and needs of potential customers.

Automation

The use of marketing automation tools can make the process of using data much easier. These tools make it possible to plan and execute personalized campaigns without the need for manual effort. This allows potential customers to be targeted systematically and efficiently.

Measurement and optimization

Finally, it is important to measure and continuously optimize the effectiveness of the measures implemented. Analysis and tracking tools make it possible to monitor marketing measures and adjust them to increase their effectiveness.

 

Conclusion

The data protection-compliant collection and use of data at trade fair stands is a challenge, but one that can be overcome with good preparation and well thought-out consent management. Compliance with legal requirements creates trust and forms the basis for successful business transactions. Through targeted analysis and use of the collected data, companies can optimize their marketing measures and increase their chances of closing deals. Trade fairs therefore remain an indispensable marketing tool - provided that data protection requirements are met.

 

Proposed solution

A recommended solution is the introduction of digital consent management as a managed service by a specialized partner. This service takes over the data protection-compliant collection and management of data from all trade fair visitors. At the end of the trade fair, the company receives a prepared Excel file with the relevant visitor data, which can be used for targeted communication and tracking. This means that all marketing activities are based on sound and lawful consent, which strengthens customer trust and maximizes the chances of successful business deals.

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